Four governed intelligence systems (retention, competitive, sentiment, and content), each rolled up into a bespoke command center, then unified into one governed platform the executive team works from.
GoalSurface churn risk from real customer conversations.OutcomeCSMs act on at-risk accounts before the renewal, not after it.
System. Gong transcripts and HubSpot context flow through a custom scrubbing pipeline that strips PII and normalizes records into Snowflake. Claude Code scores churn risk per account and drafts the recommended play, then writes the signal back to HubSpot and alerts the owning CSM in Slack. The governed result rolls up into a bespoke command center for executive review.
GoalTrack every competitor move on features, pricing, and positioning.OutcomeA ranked, always-current view of the field, refreshed on a schedule.
System. A scheduled GitHub Actions job runs Apify and Playwright crawlers across competitor sites. Snapshots land in Neon, where Claude Code detects changes, extracts the substance, and ranks moves by threat level. Results post to a Notion board, a Google Sheets ranking table, and a Slack digest, and roll up into a bespoke command center for executive review.
GoalHear what the market actually says about your brand and products.OutcomeEarly trend signals, not lagging vanity metrics.
System. Apify and Playwright harvest forum and community discussion into Postgres. Claude Code classifies sentiment, clusters themes, and isolates emerging trend signals. Aggregates roll up into Snowflake and surface through a Vercel dashboard, with high-priority shifts pushed to Slack and consolidated in a bespoke command center for executive review.
GoalTurn live market signals into content that earns AI and search visibility.OutcomePublished, on-brand answers tuned for AEO and GEO, on a continuous loop.
System. Signals from the sentiment, competitive, and trend systems plus brand assets from Google Drive and the Filesystem MCP consolidate into a Snowflake or Neon layer. Claude Code generates AEO and GEO optimized content, routed to Notion or Monday for human review, versioned in GitHub, and published through Vercel. A bespoke command center tracks visibility and traffic, then feeds performance back into the data layer to sharpen the next cycle.AEO: Answer Engine Optimization · GEO: Generative Engine Optimization
GoalConsolidate the four intelligence systems into one governed surface.OutcomeEvery executive works from a single source of truth, not four disconnected tools.
System. The four intelligence systems share one governed data fabric and one Claude Code reasoning layer, surfaced through a single bespoke command center. Retention, competitive, sentiment, and content intelligence stop being point tools and become one platform that the CMO, CRO, and CPO consume from the same place. Performance loops back to sharpen every system.